tk1bd Privacy Policy
Read the full details of how your personal information is collected, used, and kept secure.
Introduction
tk1bd (hereinafter referred to as "we", "our", or "the Platform") is a trusted online gaming and sports betting service in Bangladesh. Protecting the privacy of users of our website tk1bd.cam is one of our highest priorities.
This privacy policy explains how we collect personal information from users who register or visit our platform, the purposes for which we use that information, how we store it, and the circumstances under which it may be shared with third parties. By using our services, you are considered to have accepted the terms of this policy.
What Information We Collect
To operate tk1bd's services properly, we collect the following types of information:
a) Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (for KYC verification)
- Residential address
b) Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transactions)
- Deposit and withdrawal history
- Balance and bonus information
c) Technical and Behavioral Information
- IP address and device identifier information
- Browser type and operating system
- Time spent on the platform and list of pages visited
- Gaming history and betting patterns
- Login duration and session data
How Information Is Used
Collected information is used only for the following purposes:
- To complete account registration and identity verification (KYC)
- To process transactions via bKash, Nagad, Rocket, and Upay
- To manage welcome bonuses and promotional offers
- To improve the user experience and personalize the platform
- To prevent fraud, money laundering, and unauthorized access
- To provide 24/7 customer support in Bengali
- To monitor and enforce responsible gaming policies
- To comply with applicable laws and regulations
- To identify and resolve technical issues on the platform
We do not sell your information to third parties for any marketing purpose.
Data Security Measures
To protect your personal information, we implement industry-standard technical and administrative measures:
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Sensitive information stored in databases is protected with AES-256 encryption
- Two-Factor Authentication is available
- Regular security audits and vulnerability assessments
- Automatic alerts when unusual activity is detected on an account
- Only authorized personnel have access to sensitive information
While we take every precaution, it is not possible to guarantee zero risk when transmitting data over the internet. You are therefore encouraged to use a strong password and not share your login credentials with anyone.
Data Retention Period
We retain your information for as long as:
- Your account remains active and services continue
- Required to meet legal obligations
- Needed to resolve disputes or protect legal claims
Even after account closure, some information must be retained for a specified period in accordance with legal and regulatory requirements. Once that period has passed, the information is securely deleted or anonymized.
Your Rights Regarding Your Information
You have the following rights regarding your personal information:
- Access: The right to know what information we hold about you.
- Correction: The right to have inaccurate or incomplete information updated.
- Deletion Request: The right to request deletion of your information in certain circumstances, unless legal obligations apply.
- Restriction of Processing: The right to request that processing of your information be restricted in certain cases.
- Data Portability: The right to request your information in a structured digital format in certain cases.
- Objection: The right to object to certain uses of your information.
To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.
Protection of Minors
tk1bd is intended only for individuals aged 21 or older. We do not knowingly collect or process personal information from anyone under the age of 21.
We verify age at registration, and if any user is suspected to be a minor, the account is immediately suspended and any collected information is deleted. If a parent or guardian suspects that their child's information has been collected unintentionally, please contact us immediately.
Changes to the Privacy Policy
tk1bd reserves the right to update this privacy policy from time to time. Reasons for changes may include:
- Legal or regulatory changes
- Addition of new services or technologies
- Strengthening user protection
For any significant changes, we will post a notice on the platform and notify registered users by email. Continued use of the platform after changes are made will be considered acceptance of the revised policy. Always check the "Last Updated" date shown at the top of the page.
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support in Bengali
After receiving your request, we aim to respond as quickly as possible, generally within 3 business days.